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Ordering Information

Lampwork Bead Information
Each bead is formed in the flame by me using Moretti Glass unless otherwise noted, and properly annealed in a kiln. Note: each bead is an individual handcrafted piece, therefore there might be slight variations between your finished bead and the item pictured. Checks, Visa and Mastercard accepted. Do you have a Bead Store? If so, Wholesale Inquiries are welcomed.

Please note: Prices and Ordering Policies are subject to change without notice.

Shopping Online Using the Shopping Cart
As each item is added into your shopping basket, you will be taken to the "View Shopping Basket Area". There will be a link to bring you back to the page you were currently shopping on should you choose to continue browsing through the online catalog. The payment area of the cart is a Secure Server.

Payments
At this time I only accept Visa, Mastercard and Paypal payments as accepted forms of payment for your order. PayPal, is a free and secure online service.

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Shipping
My typical work week for making beads is Monday through Friday 10am-5pm. Bead orders are processed in the order in which they are received. Most times orders are completed and shipped within 2-3 weeks. I will contact you with an estimated ship date for your order. Each bead is an individual handcrafted piece and will be made just for you. Also please note since each piece is handcrafted individually, there might be slight variations between your finished bead and item pictured. All orders will be shipped Insured Priority Mail and packaged with tender loving care.

A list of my Shipping Fees can be viewed on my Shipping Page

Returns/Exchange
If you are not satisfied with your order, please contact me immediately by phone (207-946-7682) or Email ME for return authorization and instructions. All returns are subject to a 20% restocking fee.

I will accept returns for * refunds as long as the following guidelines are followed:

* I do not credit for shipping charges either way, unless the return was due to an error on my part. If this is the case, authorization must be obtained prior to return shipping.



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If you have any suggestions, feedback or comments about your shopping experience
on my web site, please feel free to Email Me. All information, positive or negative will be welcomed.



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